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Terms of service (United States)

Last updated 3 November 2026.

These terms are between your business and Springforth, LLC, the US (“we”). They apply when you buy a website plan from us for a business in the United States.

Nothing in these terms limits any right you have under a law that cannot be limited by a contract.

1. For businesses

Our plans are for businesses. When you buy, you confirm you are buying for your business.

2. What you get

  • A website for your business, built from the approved preview and confirmed facts, delivered as site files with the agreed initial handoff.
  • Spring Starts: US$799 one-time. Your new website, with no fixed page-count limit, plus the content system; 3 months of free AI credits for the content system; After 3 months: your AI provider key, connected free; usage billed by your provider; Your own compatible host; site files and setup guide included; Email and account reminders 14 and 3 days before free credits end; Daniel support and an upgrade option, with no second website fee. Spring Ahead: US$599 one-time + US$99 a month. Website and content system: no fixed page-count limit, phone photo uploads and changes for your approval; AI chat assistant on your new site, 24/7: answers visitors from its facts and emails you their details; Included AI credits, system care and support: the AI assistant 24/7, changes by typing and Daniel by voice; 5 GEO/SEO articles a month from a monthly keyword plan, each for your approval; Personalized AI news for your business; Our hosting, SSL and backups at no extra cost; Version history and restore on our hosting. Spring All Year: US$599 one-time + US$189 a month. Everything in Spring Ahead, including the AI chat assistant; AI phone receptionist for missed calls: 150 minutes a month, on a local number we set up; Extra minutes US$39 per 100, only when you choose; at the limit, a message and a summary; 5 GEO/SEO articles a month from a monthly keyword plan, each for your approval; Included AI credits, personalized AI news and system care; Support from the AI assistant 24/7, changes by typing and Daniel by voice; Our hosting, SSL and backups at no extra cost.
  • Spring Starts includes 3 months of free AI credits for the content system. Then connect your own AI provider key; we set up the connection free and your provider bills usage. We email you and warn you in your account 14 and 3 days before the credits end. Your new website stays online; only AI-assisted changes pause until a key is connected.
  • Spring Starts uses your own compatible host; hosting is not included. Spring Ahead and Spring All Year run on our hosting with SSL and backups at no extra cost.
  • Upgrade from Spring Starts to Spring Ahead for US$99 a month or Spring All Year for US$189 a month, with no second one-time fee. AI credits and hosting switch to ours at no extra cost. Spring Ahead adds the AI chat assistant; Spring All Year adds the chat assistant and the AI phone receptionist.
  • The changes and extras your plan lists on our home page and on your preview page at the time you buy.
  • On our hosting, publication needs your approval and a verified domain connection. On compatible external hosting, approval releases the files for the agreed upload; it does not automatically publish to your provider.
  • How and when you receive each part is set out in our delivery policy.

3. Your domain and your email

  • Your domain stays registered in your name. We only ask for the settings needed to point it at your new site.
  • We never change your email settings (MX records), so your email keeps working as it does today.
  • If you leave, we give you the files of your new site and help move your domain elsewhere within 5 business days.

4. Price and billing

  • Prices are shown in US dollars before you pay. Prices in US dollars. No sales tax is added.
  • Spring Starts: US$799 one-time. Spring Ahead: US$599 one-time + US$99 a month. Spring All Year: US$599 one-time + US$189 a month. The monthly service in Spring Ahead and Spring All Year renews until cancelled. New US purchases have no annual billing option. Existing customers keep the terms of their original order.
  • More changes beyond your plan are charged only after you approve each one by email (US$15 each).
  • If we want to change a price, we tell you at least 30 days before, and you can cancel before it applies without paying anything more.

5. Cancelling and refunds

  • There is no lock-in and no exit fee. Cancel online any time in two clicks (Cancel, then Confirm), or by writing to us. Your plan runs to the end of the period you paid for.
  • Your build fee comes back in full within 30 days of paying, until your new site goes live. A first monthly payment comes back in full within 30 days of it.
  • Existing yearly plans: we remind you 30 days before your plan renews. If you cancel within 14 days after a renewal, we refund the unused months.
  • Our refunds and cancellation policy sets out how to ask for a refund and what cancelling changes.

6. If a payment fails

We tell you by email and try again over 14 days. Your new site stays live in that time, and there are no late fees. If the payment still fails after 14 days, your plan ends and we give you the files of your new site.

7. Your content

  • You confirm that the photos, logos and text you send us are yours to use. We use them only for your new site.
  • The preview uses licensed stock photos until you send your own.
  • If a fact on your new site is wrong, tell us and we fix it.

8. The policy pages on your new site

  • Your new site comes with generic template pages: a privacy policy, terms of use, a cookie notice and an accessibility statement. We fill them in with your business’s details and with what the site itself does, for example whether it has a contact form or saves anything in a visitor’s browser. Each page says that it is a generic template.
  • We provide these templates only as a convenience, as a starting point. They are not legal advice, we are not a law firm, and nothing we provide creates a lawyer-client relationship. They may not fit your business, the places where your customers live or the way you handle personal information.
  • You are responsible for reviewing these pages, for having them checked by your own lawyer where you need to, and for replacing them with your own policies. You are also responsible for your business’s compliance with privacy, consumer protection, accessibility and every other law that applies to it.
  • To the fullest extent the law allows, we accept no legal responsibility or liability for the content of these template pages, for any use of them, or for your business’s compliance with any law, and we make no warranty that they are complete, current, accurate or suitable for your business.

9. AI answers and search engines

AI assistants and search engines decide their own answers. We can't control or guarantee them, and no one can. We improve the facts and pages on your own website.

10. Changes to the service or these terms

If we change these terms or the service in a way that affects you, we tell you at least 30 days before. If you don’t want the change, you can cancel before it applies, and we refund any unused period you paid for.

11. Ending the plan from our side

We may end a plan only if a payment has failed for 14 days, or if the site is used for something unlawful. We tell you first and give you the files of your new site.

12. Problems and disputes

Tell us first at hello@springforth.ai and we’ll try to fix it within 10 business days. These terms are governed by the law of the US state where your business is based, and nothing here stops you going to a consumer or business protection agency, or a court, at any time.

13. Contact

Springforth, LLC, the US. hello@springforth.ai.

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